As your trusted local florist in Peckham, we are committed to delivering only the freshest flowers to households and businesses throughout the area. Every floral arrangement is hand-selected and lovingly prepared to ensure superior quality and lasting beauty. We take pride in our fresh flowers guarantee, meaning you can enjoy peace of mind with every purchase from Peckham Florist.
In the rare event that your flowers or plants arrive damaged or not in the condition you expect, Peckham Florist is here to help. Please inspect your delivery as soon as possible upon receipt. If you notice damage or wilting upon arrival, report the issue to us within 24 hours with a clear description and a photograph of the flowers. This allows us to quickly review your case and arrange a solution for you.
We promise a minimum freshness window of five days from the date of delivery, provided they are cared for according to the accompanying instructions. If your flowers fail to meet this standard, reach out to us within five days of delivery, including details and, if possible, clear photographs. We will investigate promptly to ensure our service lives up to our high standards.
Your satisfaction is our priority. Should you receive flowers that do not meet the Peckham Florist freshness guarantee, or if an order arrives damaged, we offer two resolution options:
We ask that you notify us as early as possible, ideally within 24 hours for damage and within five days for freshness concerns, to ensure a swift and fair response.
We value every customer and aim to deliver the very best in floral quality and service in Peckham. If you have any complaints or are dissatisfied with any part of your experience, please contact us directly with specific details. Our team will acknowledge your complaint within two working days and will conduct a full review. We aim to resolve all complaints within five working days where possible, keeping you informed throughout the process. Your feedback is important to us and helps ensure we continue to provide the high standard you expect from a local, reliable Peckham florist.
Peckham Florist has built a reputation as a trusted local florist, proudly serving homes, retailers, offices, and hospitality businesses in the nearby area. We appreciate your trust and look forward to bringing fresh, beautiful flowers to your doorstep every time you order.
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